SDI (The Lion Hotel LTD) is part of the Best Western Group, the hotel is owned by Sports Direct international.

This privacy policy explains how we use any personal information we collect about you when you use our services.

Topics:

What information do we collect about you?

How will we use the information about you?

Marketing

Access to your information and correction

Cookies

Other websites

Changes to our privacy policy

How to contact us

 

What information do we collect about you?

We collect information about you when you create a reservation or stay with us. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your booking, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to Best Western so that they may offer you their products and services. The Lion Hotel will not share your information for marketing purposes with companies outside Best Western Group.

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Best Western Group. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

NHS Track & Trace – COVID-19 Outbreak

The opening up of the economy following the COVID-19 outbreak is being supported by NHS Track and Trace. We are assisting this service by keeping a temporary record of our customers and visitors for 21 days to assist NHS Track and Trace with requests for that data if needed. This could help contain clusters or outbreaks.

After 21 days, the information we collect for the NHS Track and Trace scheme will be securely disposed of or deleted. We will not use this data for any other purpose such as marketing or any other purpose unrelated to the NHS Track and Trace scheme.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 15 July 2020.

 How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you

The Lion Hotel

112-114 Bridge Street

Worksop

Nottinghamshire

S80 1HT

reception@thelionworksop.co.uk